T&C

 

Terms & Conditions

 

Copyright
All images are subject to copyright and may not be used by any person, club or organisation without prior written permission from the artist.

 

Making a purchase
There are no minimum order requirements.
We accept payments by Mastercard, Visa, American Express, debit card, direct bank account payments or through your Paypal account.

 

Credit card security
All transactions are processed by Paypal therefore your credit card details are not passed directly to ArtByPatriciaWood.

PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, their server checks that you're using an approved browser - one that uses SSL 3.0 or higher.

Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.

 

Postage and packing charges
Postage options are, Special Delivery at a cost of £8.50 (where the order can be tracked online), 1st Class Recorded Delivery at a cost of £5 (Signature required) or Overseas air mail at a cost of £15.

 

Delivery information
Delivery will take between 7 and 14 days depending on the type of order. Please see 'Shipping Information' for further details.



Returns Policy.
We accept returns for any reason within 28 days and will refund or replace the product, provided that we are notified within 3 working days of receipt by e mail.  If the product is damaged we will pay the return postage.  If the item is returned because you have changed your mind then the customer pays the return postage.  Refunds will be paid by the same method that payment was received. This returns policy does not affect your statutory rights. 

 

Privacy policy
We only use the information we collect about you lawfully in accordance with the Data Protection Act 1998. We do this for two reasons 1) to process your order 2) to provide the best service. Your details will not be passed on to any other party.

 

Guarantee
We guarantee your complete satisfaction. Should you be dissatisfied with you order in any way please advise us within three working days of receipt by e-mail to sales@artbypatriciawood.com.